Policies

13.1    GetEzy Asia charges a fee for all successful transactions completed on the Site, including any other programme fees that may be charged by GetEzy Asia under any other programme (“Transaction Fee”). The Transaction Fee charged for a successful transaction completed on the Site is calculated at three and a half percent (3.5%) (subject to variation should Buyer opt for an Instalment Purchase Plan) of the Buyer’s Purchase Monies, before any GetEzy Asia Sponsored Discounts are applied, rounded up to the nearest cent, in addition to any other programme fees (where applicable). The Transaction Fee is exclusive of sales and service tax. “GetEzy Asia Sponsored Discounts” refers to GetEzy Asia Item Rebates, GetEzy Asia Vouchers (free shipping discount is excluded), and GetEzy Asia Coins. This list of GetEzy Asia Sponsored Discounts is non-exhaustive and subject to change at our sole discretion.

13.2    For Sellers located outside of Malaysia, GetEzy Asia charges a fee for all successful transactions completed on the Site (“Cross Border Fee”). The Cross Border Fee is borne by the Seller, and is calculated according to the rates as notified to such Sellers from time to time on the Site.

13.3    In addition to Transaction Fees, GetEzy Asia also charges a fee for all successful transactions completed by Sellers on the Site (“GetEzy Asia Commission Fee”). The GetEzy Asia Commission Fee is borne by the Seller, and is calculated by percentage based on the gross settlement price of the product (“Commission Rate”). The Commission Rate varies depending on the category of the product sold and is provided in here for (general marketplace products), here (for virtual goods) and here (for food & beverages), found at the Seller Education Hub. GetEzy Asia may amend the Commission Rate from time to time by announcing the amendment in the Seller Education Hub.

13.4    The gross settlement price refers to the final product price after deducting seller vouchers and other seller promotions (e.g. seller free shipping, seller discounts, buyer-paid shipping fee). For the avoidance of doubt, the gross settlement price shall not be affected by GetEzy Asia vouchers, GetEzy Asia coins, GetEzy Asia rebates. For more details, please refer to this article found at the Seller Education Hub.

13.5    The GetEzy Asia Commission Fee provided in this Terms of Service does not apply to Mall Sellers. For Mall Sellers, the rates provided in the GetEzy Asia Mall Terms of Service shall continue to apply to the Mall Sellers.

13.6    The Transaction Fee and the GetEzy Asia Commission Fee is subject to SST (“Tax Amount”), and the Seller is responsible for such Tax Amount.

13.7    Following the successful completion of a transaction, GetEzy Asia shall deduct the Transaction Fee, GetEzy Asia Commission Fee and the Tax Amount, and the Cross Border Fee (as applicable) from the Buyer’s Purchase Monies, and remit the balance to the Seller in accordance with Section 12.2. GetEzy Asia shall issue receipts or tax invoices for the Transaction Fee, GetEzy Asia Commission Fee and Tax Amount paid by Seller on request.